Support

We're here to help you get back on the course.

Common questions

I'm not getting notifications

Open Settings in the app. If notifications are off, you'll see a banner at the top — tap it to turn them on, or to jump to iOS Settings if you'd previously declined. You can also check iOS Settings → In The Pot → Notifications.

GPS distances aren't showing

In The Pot needs location access while you play to show distances to the green. Check iOS Settings → In The Pot → Location is set to "While Using the App", and that you have a GPS fix at the course.

My mate can't join my round

Everyone scoring live in a round needs the app and needs to be connected as mates. Make sure you've both added each other, then invite them from the round setup screen. Mates can also spectate without playing.

A course or hole is missing or wrong

We're always expanding course coverage. Email feedback@inthepot.app with the course name and location and we'll look into adding or fixing it.

How do I delete my account?

In the app, go to My Golf → Settings → Delete Account. It permanently removes your account and personal data straight away. Rounds you played with mates stay in their history. If you can't get into the app, email feedback@inthepot.app from your account email and we'll do it for you. See our Privacy Policy for details.

Still stuck?

Reach us any time at feedback@inthepot.app, including for privacy matters.